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OUR APPROACH
Basing our strategy on a customer-oriented approach, we at SCHRADER analyse our operations on a process model combining customer satisfaction and our own competitiveness.
Performance and continual improvement in the quality and environment fields are assessed in each process using indicators.
- Our customers’ quality requirements demand “zero error”.
- Workshops are organised along the lines of customer-oriented products not specialised technology lines as before.
- We have designed and manufactured machines equipped with self-controlling devices.
- Total quality approach.
Within the framework of this approach, Schrader has defined objectives for setting up a “quality strategy”.
APPROACH OBJECTIVES
Make manufacturing staff entirely responsible for product quality by fully integrating manufacturing quality control (self-controlling).
Prioritise the principle of error-prevention over that of error detection by monitoring techniques (MSP) and aiming for continual quality improvement.
Implement a quality organisation that suits the quality strategy, in other words :
- Integrating quality along the line from product design to the commissioning stage and on to customer use of products. (AMDEC/FMEA, experimental designs).
- Provision of an internal and an external quality guarantee (AQF).
- Targeting “Zero error” (principle of continual improvement).
- Getting our products quality-approved by our clients.
OUR ORGANISATION
CERTIFICATION
Most of our customers (car manufacturers, industrial customers…) use ISO 9000 Standards or automobile references frameworks EAQF (European manufacturers) and QS9000 (American manufacturers).
Schrader, in the A category according to the EAQF 94 automobile reference framework has been ISO 90001-certified since July 1996 and QS9000-certified since June 1999.
CERTIFICATION OBTAINED BY SCHRADER
- ISO 9001-V. 2008 and ISO/TS 16949 v. 2002 : Quality Management System
- EN 9100 : Aeronautic
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